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IT Governance involves applying the principles of corporate governance strategically to direct and control IT. Specifically, it should emphasize:

  • The potential of IT to leverage and influence intangible assets (information, knowledge, trust, etc.)
  • The alignment of IT and business strategies
  • The review and approval of IT investments
  • The assurance of IT-related risk transparency
  • The measurement of IT performance

CTG’s stadia model enables growth towards
mature IT governance within your organization.

 

For detailed information about
IT Service Management:

Consultancy:

  • ISO20000 Assessment
  • ITSM Process Assessment
  • Vista Readiness Assessment
  • ITSM Process Design

  • ITSMBoX

  • ISO20000 Workshop
  • ITSM Process Workshops

  • Apollo XIII
  • IT Intelligence

Sourcing:

  • Service Desk Services

  • ITSM Process Implementation and Execution

  • Server Management

  • Desktop Management

  • Identity Management

  • Migration Services

  • IT Technology Implementation

    • HP Business Technology Optimization Suite, Premium Partner

    • Microsoft, Gold Certified Partner

    • Omninet, Gold Partner

Training:

  • ITIL Awareness

  • ITIL Foundation

  • Cobit Awareness

  • Cobit Foundation

  • Call Handling

  • Software Training

 
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